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Case study

CISO: the city's experts, in one network

The City Innovation and Science Office connects Cluj-Napoca's experts with the problems the city wants solved. We built its public platform for the C-EDU cluster: expert sign-up, the problem sheets, events with registration and a library of studies, in Romanian and English.

Client
C-EDU cluster, CISO
Sector
Public innovation, Cluj-Napoca
Role
Design, build and maintenance
Status
In production
  • 54+experts

    Registered on the platform

    Public counter on ciso.c-edu.ro

CISO: a visitor opens an event from the events list; on the phone, the menu leads to the problem sheets and one problem opens. Demo content.
FIG. 1The CISO platform on a desktop and a phone

Experts

Experts sign up in four steps

A guided form takes each expert from personal details to experience, review and terms. The team checks every profile before it goes public.

Expert registration wizard on the CISO platform: a progress bar over four steps (personal details, professional experience, review, terms) and the first step's empty fields for name, email and location.
FIG. 2Expert registration, step one of four

Problems

City problems, written down and shared

Challenges defined with citizens and local actors in co-design sessions become public problem sheets, each tagged by topic, for experts to pick up.

Problems page of the CISO platform: societal challenges identified with citizens and local actors, each as a card with a title, a topic tag such as rural development or education, and its context.
FIG. 3Problem sheets from co-design sessions

Events

Workshops and events, with registration

Every workshop and conference gets its own page and sign-up. Past events stay online as a record of the community's work.

Events page of the CISO platform: search, upcoming and past filters and event cards with an image, a status badge, a short description, the date and the time. Demo content.
FIG. 4Innovation events with registration

Services

Services behind the CISO platform

What the CISO platform covers

A public platform in two languages
Every page and every content type exists in Romanian and English, with search-friendly addresses for both.
Content the team runs itself
Experts, problems, events and studies are edited by the CISO team in an admin area, with no developer in the loop.
Expert invitations
The team invites experts by email, and each invitation leads straight into the registration form.
Built for phones first
Every page and form is designed for a small screen first, then scaled up to the desktop.

Stack

Web
Next.js, React, TypeScript, Tailwind CSS
Content
Headless CMS with an admin area
Languages
Romanian and English

Next case

A system like this starts with a brief

Studio
Cluj-Napoca, Romania, EU